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Maintaining the accuracy of a vehicle's history report is crucial for sellers, buyers, and owners alike to ensure transparency and trust in the transaction process. The Carfax Vehicle History Report Data Correction/Research Request Form serves as an essential tool for addressing discrepancies and updating records to reflect the most accurate vehicle information. Situated in Centreville, VA, Carfax provides an avenue for individuals to request changes or conduct research on their vehicle's history report. Whether one opts for the Fast Track Data Correction Request for immediate updates upon request receipt or the Standard Research Request, which involves a thorough investigation before any report alterations, Carfax emphasizes the importance of providing detailed vehicle and subscriber information alongside requisite supporting documentation. This meticulous approach ensures that all amendments to the vehicle history report undergo a verification process, reinforcing the credibility of the data provided. Moreover, the form outlines specific scenarios—from odometer inconsistencies to inaccuracies in title branding—and the corresponding proof required to support these claims, thereby streamlining the correction process. By adhering to this structured protocol, Carfax not only aids in rectifying errors but also plays a pivotal role in preserving the integrity of the vehicle's documented history, which is fundamental for all parties involved in the vehicle’s lifecycle.

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5860 Trinity Parkway * Suite 600 * Centreville, VA 20120

Phone: (800) 789-6232 * Fax: (800) 292-8634

CARFAX Vehicle History Report

Data Correction/Research Request Form

To request a change or research on the CARFAX Vehicle History Report, fax this completed Request Form, along with supporting documentation to (800) 292- 8634. Or, mail the Request Form and supporting documentation to CARFAX, Inc., Attention: Subscriber Research, 5860 Trinity Parkway, Suite 600, Centreville, VA 20120. Please print legibly in blue or black ink (do not use pencil). The Request Form must be completed and signed to begin processing.

Please select one of the following boxes:

Fast Track Data Correction Request (report updated upon receipt of request)

Standard Research Request (research will be completed before any updates to the report)

Subscriber Information

Date

Contact

Title

Company

Address

City, State, Zip

Phone

Fax

E-mail Address

CARFAX Account #

Vehicle Information

Make

Model

Year

Body Type (if applicable

Current Odometer

Reading

Vehicle Identification Number (one character per space)

CARFAX Vehicle History Report Data Record

Record to be Changed/Researched

Date of Record

Requested Change/Research

Reason

Required Supporting Documentation

Attached – I have attached supporting documentation for this record as specified by the required documentation list on page 2.

Any non-personally identifying information I submit to CARFAX may be used to amend the vehicle history relating to the above referenced Vehicle Identification Number (VIN). I certify that I have permission to use any and all information submitted to CARFAX, and that CARFAX has the right to incorporate this information into its Vehicle History Report.

Not Available – I certify that I HAVE CONDUCTED A THOROUGH SEARCH FOR SUPPORTING DOCUMENTATION, AND IT IS NOT AVAILABLE TO ME. However, I would like to make an immediate change to the record as it is my belief that the data is incorrect based on the reason stated above. I

understand and will conform to the terms listed below.

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I, the undersigned, certify that the information I am providing to CARFAX is accurate and complete. I acknowledge and agree that if CARFAX makes the requested change, CARFAX (1) may independently research this data issue; (2) reserves the right to modify its database based on the results of its research review; and (3) will notify me of the results of its research review. Should the record get reinstated after research, I understand that it is my responsibility to inform the buyer of the reinstatement of this record should I sell this vehicle. I further understand that if CARFAX is asked to comply in a vehicle fraud investigation, I agree and consent to disclosure to law enforcement agencies of this document with the information I have certified. I also understand that I may be personally subject to civil or criminal penalties for willful misstatements, or omissions in the information I have provided, and I agree to indemnify CARFAX for any damages incurred as a result of any such misstatements or omissions.

Authorized Signature

Date

 

 

 

 

 

 

Printed Name

 

Title

 

 

 

 

 

 

 

 

 

 

© 2006 CARFAX, Inc All Rights Reserved

 

 

 

 

Page 1 of 2 Version 01-1-11-BIGDCF

CARFAX Vehicle History Report

Data Correction/Research Request Form, cont.

Issue Selection

Required Supporting Documentation

 

 

 

 

Select

 

 

 

Attached

Not

All that

Issue

Required Supporting Documentation

 

Available

 

 

Apply

 

 

 

(Check all that apply.)

 

 

Copy of the incorrect and corrected title. These titles should be in the

 

 

 

 

Odometer reading on a

same owner name. OR

 

 

 

 

state title record is

A letter explaining the error from the data provider on official state

 

 

 

 

incorrect

letterhead. OR

 

 

 

 

 

A complete title history from the issuing State Dept. of Motor Vehicles.

 

 

 

 

 

Legible copies of service records or other similar documents that reflect

 

 

 

 

Odometer reading on a

the odometer history. Documents must be within 6 months prior and 6

 

 

 

 

months after the non-state title odometer reading in question and should

 

 

 

 

non-state title record is

 

 

 

 

contain VIN, date, and odometer reading. OR

 

 

 

 

incorrect

 

 

 

 

Exception for Auction records: A complete title history from the issuing

 

 

 

 

 

 

 

 

 

 

State Dept. of Motor Vehicles that follows the auction record.

 

 

 

 

Branded Title issued in

Copy of the incorrect and corrected title. These titles should be in the

 

 

 

 

error (i.e. Salvage,

same owner name. OR

 

 

 

 

Rebuilt, Junk, Flood,

A letter explaining the error from the data provider on official state

 

 

 

 

Manufacturer

letterhead. OR

 

 

 

 

Buyback/Lemon, NAM,

A complete title history from the issuing State Dept. of Motor Vehicles.

 

 

 

 

EML)

 

 

 

 

 

 

 

 

 

Branded Title issued by

Copy of Branded Title. OR

 

 

 

 

a state is not shown on

Complete title history from the issuing State Dept. of Motor Vehicles

 

 

 

 

CARFAX report

 

 

 

 

 

 

 

 

 

Vehicle did not go

Evidence from the branding state that shows an error was made issuing a

 

 

 

 

salvage type brand. OR

 

 

 

 

through a salvage

 

 

 

 

A complete title history from the issuing State Dept. of Motor Vehicles that

 

 

 

 

auction

 

 

 

 

follows the auction record.

 

 

 

 

 

 

 

 

 

Accident record is an

 

 

 

 

 

error or displays an

A copy of the police report from the issuing police department.

 

 

 

 

incorrect date/details for

 

 

 

 

the event

 

 

 

 

 

 

Copy of the incorrect and corrected title. These titles should be in the

 

 

 

 

Incorrect or missing

same owner name. OR

 

 

 

 

stolen vehicle

A letter explaining the error from the data provider on official state

 

 

 

 

information

letterhead. OR

 

 

 

 

 

A complete title history from the issuing State Dept. of Motor Vehicles.

 

 

 

 

Record displays an

Contact CARFAX with the particulars and we will advise you of the

 

 

 

 

incorrect date/incorrect

 

 

 

 

necessary actions to correct the problem.

 

 

 

 

details for an event

 

 

 

 

 

 

 

 

 

Ownership transfer

Contact CARFAX with the particulars and we will advise you of the

 

 

 

 

necessary actions to correct the problem. OR

 

 

 

 

information in error

 

 

 

 

Complete title history from the issuing State Dept. of Motor Vehicles

 

 

 

 

 

 

 

 

 

 

Copy of updated frame inspection results, including who completed the

 

 

 

 

 

inspection, type of inspection, results of inspection and dealer signature.

 

 

 

 

Frame Damage Record

OR

 

 

 

 

 

Contact CARFAX with the details of the record and we will advise you of

 

 

 

 

 

the necessary actions to correct the problem

 

 

 

 

Other issues

Contact CARFAX with the particulars and we will advise you of the

 

 

 

 

necessary actions to correct the problem.

 

 

 

 

 

 

 

 

© 2006 CARFAX, Inc All Rights Reserved

Page 2 of 2

Version 01-01-011-BIGDCF

Form Data

Fact Name Description Governing Law(s)
Form Location and Contact Information The form is available from CARFAX, Inc. at 5860 Trinity Parkway, Suite 600, Centreville, VA 20120. Contact numbers include Phone: (800) 789-6232 and Fax: (800) 292-8634. N/A
Purpose of the Form Used for requesting a change or research on the CARFAX Vehicle History Report. N/A
Submission Options Request can be submitted via fax to (800) 292-8634 or by mailing the documentation to the provided address. N/A
Required Information Completeness and signature are necessary for processing. The form requires detailed subscriber and vehicle information. N/A
Request Types Two options: Fast Track Data Correction Request and Standard Research Request. N/A
Supporting Documentation Specific documents are required based on the type of correction or research requested, as detailed on page 2 of the form. N/A
Consent and Certification Submitter certifies accuracy of information, consents to law enforcement disclosure, and acknowledges CARFAX's right to research the data issue. N/A
Penalties for Misstatements Includes potential civil or criminal penalties for willful misstatements or omissions. N/A
Indemnification The submitter agrees to indemnify CARFAX for damages incurred due to any misstatements or omissions. N/A

Instructions on Utilizing Carfax

To address inaccuracies or request further investigation into a CARFAX Vehicle History Report, a specific form titled "CARFAX Vehicle History Report Data Correction/Research Request Form" must be accurately filled out and submitted along with requisite documentation. This process helps ensure that vehicle history reports are as accurate and comprehensive as possible, reinforcing trust and transparency in vehicle transactions.

Below are the steps to complete this form:

  1. Write the date on which you are filling out the form in the provided space.
  2. Under "Subscriber Information," enter your contact title, the company's name, address, city, state, and zip code. Include your phone number, fax number, and email address.
  3. Fill in your CARFAX Account Number if available.
  4. In the "Vehicle Information" section, record the make, model, year, and body type (if applicable) of the vehicle. Enter the current odometer reading and the Vehicle Identification Number (VIN), ensuring one character per space.
  5. Select whether this is a "Fast Track Data Correction Request" or a "Standard Research Request" by checking the appropriate box.
  6. Provide details about the "CARFAX Vehicle History Report Data Record" that needs to be changed or researched. This includes the date of the record, a description of the requested change or research, and the reason for this request.
  7. Check off whether you have attached the required supporting documentation or if it is not available to you. If documentation is attached, ensure it is relevant and meets the criteria listed on the second page of the form.
  8. Read the terms and conditions carefully, understanding your responsibilities in case the record is reinstated after research, your agreement to cooperate in vehicle fraud investigations, and the legal consequences of providing false information.
  9. Sign the form to certify that the information provided is accurate and complete. Include your printed name and title.
  10. Review the second page to ensure all necessary supporting documentation is attached or note why it is not available. Adapt your documentation based on the specific issue you are addressing, as listed in the form instructions.
  11. Send the completed form and all supporting documentation via fax to (800) 292-8634 or mail to CARFAX, Inc., Attention: Subscriber Research, 5860 Trinity Parkway, Suite 600, Centreville, VA 20120.

Upon receipt and processing of your request, CARFAX will undertake the necessary research. Should the report be updated, you will be notified of the changes. If the record you disputed is reinstated following further investigation, be prepared to inform any potential buyers of this outcome to maintain transparency.

Obtain Answers on Carfax

  1. What is the purpose of the Carfax Vehicle History Report Data Correction/Research Request Form?

    This form allows individuals to request a change or conduct research on the information presented in a Carfax Vehicle History Report. It's designed to ensure that the data on the report is accurate and reflective of the true history of the vehicle in question.

  2. How can one submit the Carfax Data Correction/Research Request Form?

    The form can be submitted either by fax or mail. To fax, send the completed request form with supporting documentation to (800) 292-8634. To mail, send to Carfax, Inc., Attention: Subscriber Research, 5860 Trinity Parkway, Suite 600, Centreville, VA 20120.

  3. What types of requests can be made through this form?

    Two primary request types can be made: a Fast Track Data Correction Request, where the report is updated upon receipt of the request, and a Standard Research Request, where research is completed before any updates to the report are made.

  4. What information is required to complete the form?

    Information needed includes the requester's contact details, Carfax account number, vehicle information (make, model, year, body type, current odometer reading, and VIN), the specific record to be changed or researched, and the reason for the requested change—with supporting documentation attached if available.

  5. What should I do if I don't have the supporting documentation for my request?

    In cases where supporting documentation is not available, the requester must certify that a thorough search for such documentation was conducted and it is not available. Even without documentation, one can still submit a request for immediate change, based on the belief that the data is incorrect.

  6. What are the consequences of providing false information on the form?

    Submitting willful misstatements or omissions can subject individuals to civil or criminal penalties. Additionally, the submitter agrees to indemnify Carfax for any damages incurred as a result of such misstatements or omissions.

  7. Can Carfax independently research the data issue?

    Yes, Carfax reserves the right to independently research any data issue. Following their research, they may modify their database based on the findings and will notify the requester of the results of their research review.

  8. What are the required supporting documents for different types of corrections?

    Supporting documentation varies based on the issue but may include:

    • Copy of the incorrect and corrected title.
    • A letter from the data provider explaining the error on official letterhead.
    • Complete title history from the issuing State Dept. of Motor Vehicles.
    • Legible copies of service records or other documents reflecting odometer history.
    • Copy of Branded Title, if applicable.
    • Copy of the police report for accident record corrections.
    • Complete title history or updated frame inspection results for other issues.

Common mistakes

Filling out a Carfax form seems straightforward enough, but some common oversights can delay or complicate the process of correcting or updating a vehicle's history report. Here are eight mistakes folks often make when completing the Carfax Vehicle History Report Data Correction/Research Request Form:

  1. Not using blue or black ink to fill out the form. It might seem minor, but the instructions clearly state the requirement for blue or black ink to ensure legibility and prevent issues with document scanning and readability.

  2. Skipping the signature and date at the bottom of the form. This oversight can render the request invalid. A signature certifies the accuracy of the information provided and acknowledges the terms and conditions of the correction request.

  3. Failing to attach supporting documentation is a common mistake that can cause delays. The form instructs users to attach documents such as a corrected title or a letter from the data provider explaining the error.

  4. Incorrectly entering the Vehicle Identification Number (VIN). Given its importance in vehicle history reports, even a single error in a VIN can direct a correction to the wrong vehicle’s history, compromising the accuracy of the data.

  5. Not selecting the correct box for the type of request (Fast Track Data Correction Request vs. Standard Research Request) can lead to unexpected delays or processing times. Each option has a different processing time and procedure.

  6. Omitting contact information such as a phone number or email address. This information is crucial for Carfax to reach out if further information is needed or to confirm that changes have been made.

  7. Providing incomplete vehicle information, like forgetting to fill out the vehicle’s make, model, or year. This essential information helps ensure the correct vehicle report is located and updated.

  8. Not checking all applicable boxes in the section that asks for the specific issue and required supporting documentation. This mistake can lead to incomplete submissions, necessitating follow-up and further delay.

A correct and complete Carfax form submission can expedite the process of updating a vehicle history report, ultimately saving time and preventing the potential for future issues related to vehicle history inaccuracies.

Documents used along the form

When dealing with vehicle transactions, a number of documents and forms often accompany the CARFAX Vehicle History Report Data Correction/Research Request Form. These documents are essential for ensuring the accuracy of a vehicle's history and protecting the interests of both buyers and sellers.

  • Bill of Sale: This document acts as a receipt for the transaction between the buyer and seller. It includes critical details such as the purchase price, vehicle description, and parties' information.
  • Odometer Disclosure Statement: Federal law requires this statement for all vehicle transactions. It certifies the accuracy of the vehicle's odometer reading at the time of sale.
  • Vehicle Title: This is the official document indicating the ownership of a vehicle. It is transferred from the seller to the buyer during the sale of the vehicle.
  • Release of Liability: This form is submitted to the DMV, notifying them of the change in ownership. It protects the seller from being held liable for any incidents or violations involving the vehicle after the sale.
  • Service and Repair Records: While not always required, including these records can provide transparency about the vehicle's maintenance history, offering peace of mind to the buyer.

Collectively, these documents complement the information found in a CARFAX report, facilitating a transparent, informed, and secure vehicle transaction process. Each form plays a vital role in ensuring that all parties involved have access to accurate and comprehensive vehicle history, contributing to a smoother transfer of ownership.

Similar forms

  • The Real Estate Title Report shares similarities with the CARFAX form as it also involves a detailed history of ownership, detailing past transactions, and identifying any issues or discrepancies in the ownership record. Both documents require thorough verification and can be updated or disputed with appropriate documentation.

  • Credit Reports resemble the CARFAX Vehicle History Report because they track an individual's financial history, including loans and payments, much like CARFAX tracks a vehicle's history. Both can be corrected or disputed upon presenting proper documentation to support the changes requested.

  • The Medical Record is akin to the CARFAX form in the sense that both compile historical data relevant to their subjects (individuals for medical records, vehicles for CARFAX) and both can be amended or updated when new information becomes available, provided that there is sufficient evidence to support the changes.

  • A Police Report shares similarities with the CARFAX form as it contains factual information about specific events, such as accidents, much like CARFAX reports on vehicle incidents. Both documents can be corrected or supplemented with additional information if inaccuracies are found or more details emerge.

  • The Employment Background Check is similar to the CARFAX form in that it provides a history of an individual's employment, verifying positions held and durations, akin to how CARFAX verifies a vehicle's history. Both can have significant implications on decisions (employment or purchase) and require accurate, up-to-date information.

  • Insurance Claims History reports are similar to CARFAX reports because they both document historical events that could affect the future valuation or usage of an asset, whether it's property in insurance claims or vehicles in CARFAX reports. Corrections to both types of reports require documentation and sometimes an investigation.

Dos and Don'ts

When you're dealing with a CARFAX Vehicle History Report Data Correction/Research Request Form, accuracy and thoroughness are key. Here are 10 dos and don'ts to guide you through the process:

  • Do use blue or black ink only for clarity and permanence.
  • Do print legibly to avoid any misinterpretations of your entries.
  • Do provide all the requested subscriber information to ensure that your request can be processed without unnecessary delays.
  • Do carefully fill out the vehicle information section, paying special attention to the VIN to avoid mistakes.
  • Do attach all required supporting documentation as specified in the form to substantiate your request.
  • Don't use pencil as it can smudge or be erased, compromising the integrity of your request.
  • Don't leave any sections incomplete; an incomplete form may result in delays or denial of your request.
  • Don't forget to check one of the boxes at the top of the form to specify the type of request (Fast Track or Standard Research).
  • Don't submit any non-personally identifying information without ensuring it can be used by CARFAX to amend the vehicle history.
  • Don't neglect to sign and date the form; an unsigned request is considered invalid and will not be processed.

Remember, the aim of the CARFAX Vehicle History Report Data Correction/Research Request Form is to ensure that the information presented in a vehicle's history report is as accurate and up-to-date as possible. Following these guidelines will help ensure your request is processed efficiently and effectively.

Misconceptions

When it comes to understanding the Carfax Vehicle History Report Data Correction/Research Request Form, there are several misconceptions that can lead to confusion or misuse. Here's a breakdown of the most common misunderstandings:

  • Carfax reports are infallible. This is a common myth. While Carfax reports aim to be as accurate as possible, they rely on data provided by others, which can sometimes be incomplete or outdated. That's why there's a form to request corrections or additional research.

  • Any change I request will be made automatically. Not quite. The form allows for two types of requests: a Fast Track Data Correction Request, where the report is updated upon receipt of the request, and a Standard Research Request, where Carfax will complete research before making any updates.

  • You can only submit corrections for the odometer reading. The correction/research request form covers a wide range of data issues, not just odometer inaccuracies. This includes title branding errors, accident records, ownership transfers, and much more.

  • No documentation is needed to submit a request. In fact, Carfax often requires supporting documentation to make a change to a vehicle's history report. If documentation is not available, the requester must certify they conducted a thorough search for it and believe the data is incorrect based on their stated reason.

  • Submitting a request guarantees a record will be permanently changed or deleted. This is not the case. If Carfax makes the requested change, they may independently research this data issue and, based on the results, could modify their database or reinstate the record.

  • The form is only for car owners. While many requests come from car owners looking to update their vehicle's history report, the form can be submitted by anyone with sufficient interest and supporting documentation, such as dealerships or prospective buyers.

  • Carfax will not disclose my request or information. If asked to comply in a vehicle fraud investigation, Carfax has the right to disclose the document and information certified on it to law enforcement agencies, emphasizing the importance of accuracy and honesty in the request process.

Understanding these misconceptions can help ensure that any interactions with Carfax, particularly those involving the Vehicle History Report Data Correction/Research Request Form, are more effective and straightforward.

Key takeaways

Understanding how to properly fill out and use the CARFAX Vehicle History Report Data Correction/Research Request Form is crucial for anyone looking to correct or update vehicle history information. Here are five key takeaways that can guide you through this process:

  • Documentation Is Key: When requesting a change or conducting research, always attach the required supporting documentation. This may include copies of titles (incorrect and corrected), letters explaining the error from the data provider, service records, or a complete title history from the State Dept. of Motor Vehicles. Proper documentation supports the credibility of your request.
  • Clear Ink Matters: The form must be completed in blue or black ink to ensure legibility. This small detail is crucial for processing your request efficiently and correctly.
  • Choose Your Request Type Wisely: There are two options when submitting your request – Fast Track Data Correction Request, which updates the report upon receipt of the request, and Standard Research Request, where research is conducted before any updates are made. Your choice should reflect the urgency and nature of the data you wish to correct or research.
  • Accuracy and Honesty: The form requires a certification that the information provided is both accurate and complete. Furthermore, it emphasizes the legal implications of willful misstatements or omissions, including possible civil or criminal penalties. This underscores the importance of ensuring that all submitted information is correct and truthful.
  • Notification of Changes: Upon making the requested changes, CARFAX may independently research the data issue. They reserve the right to modify their database based on this research and will notify you of the results. If a record gets reinstated after research, it is your responsibility to inform the buyer if you sell the vehicle. This ensures transparency and honesty in the vehicle's history.

By following these guidelines, you can navigate the process of requesting changes or conducting research on a CARFAX Vehicle History Report with confidence. Remember, the integrity of the information you provide not only affects the accuracy of the report but also the trustworthiness of the vehicle's history for future buyers.

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