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Understanding the nuances of managing Federal Employees Health Benefits (FEHB) Program enrollment is critical for USPS employees, and this is where the USPS 24 form plays a pivotal role. It serves as a comprehensive guide for utilizing POSTALEASE, a telephonic and online system designed to facilitate a range of enrollment actions in a secure, confidential manner. Whether it's enrolling for the first time, making changes during the open season, updating dependent information, or navigating through the complexities associated with qualifying life events, the USPS 24 form outlines each step meticulously. Not only does it provide clarity on preparing for enrollment—highlighting the importance of the Privacy Act, requisite personal identification numbers, and the detailed review of various benefits guides—it also introduces the PostalEASE FEHB Worksheet, a preparatory tool for smoothing the enrollment process. Additionally, the document sheds light on the limitations of PostalEASE, advising on scenarios that necessitate direct contact with the Human Resources Shared Service Center (HRSSC), thereby ensuring that all USPS employees are well-informed about the procedures for managing their FEHB enrollment effectively.

Preview - Usps 24 Form

How to Use PostalEASE to Manage Your FEHB Enrollment

The PostalEASE telephone system and web sites provide a convenient, confidential, and secure way for you to newly enroll, change your current enrollment, or cancel your enrollment in the Federal Employees Health Benefits (FEHB) Program. If you have access to PostalEASE on the Internet (https://liteblue.usps.gov), at an Employee Self-Service Kiosk (available in some facilities), or on the Postal Service Intranet (from the Blue page), using either of these may be easier than using the telephone.

NOTE: Use your USPS Employee ID number (EIN) and USPS Self-Service Password (SSP) to access LiteBlue® and PostalEASE® via the web. Use your USPS EIN and current 4-digit USPS PIN to conduct self-service transactions on the telephone using Interactive Voice Recognition (IVR) . If you don’t know your USPS Self-Service Password or USPS PIN, you can reset them using the Self-Service Profile Application at www.ssp.usps.gov or via links provided on Blue and on the LiteBlue logon page.

Through PostalEASE you may:

•Make a change to your current enrollment during FEHB Open Season.

•Make an election as a new employee within 60 days of your date of hire.

•Update your dependents’ information for your Self Plus One and Self and Family enrollments.

•If you are making an enrollment change due to a qualifying life event (QLE), you will need to mail pages 3-5 to the Human Resources Shared Service Center (HRSSC).

Qualifying Life Event (QLE):

You cannot use PostalEASE to newly enroll, to change your enrollment, or to cancel or reduce your coverage due to a qualifying life event (QLE). You must contact the Human Resources Shared Service Center (HRSSC) to assist you with these actions.

If you are making an enrollment change due to a QLE, you will need to mail pages 3 - 5 to the Human Resources Shared Service Center (HRSSC).

If you are not making any changes to your current FEHB enrollment, then you do not need to do anything.

Preparing for PostalEASE FEHB Enrollment

1.Read the Privacy Act Statement on page 5.

2.Read and understand your health benefits information - available at https://liteblue.usps.gov/fehb.

3.Have the following information ready before using PostalEASE.

a.Your Employee ID Number (EIN), which is printed at the top of your earnings statement. Enter all 8 digits, even if the first number is a zero.

b.Your USPS Self-Service Password (SSP). If you have forgotten your SSP, you can logon with your SSP Credentials and answer

two security questions to get started in order to reset your password via the internet (https://liteblue.usps.gov). Click the “Forgot Your Password?” option. If you have not set up your password in the Self Service Profile application you may set one up through https://ssp.usps.gov. You may also request your password reset at an Employee Self-Service Kiosk (available at some facilities), or on the Intranet (from the Blue page) via the Human Resources website.

c. If accessing PostalEASE using the Employee Self-Service Line (1-877-477-3273, option 1) you will also need your four-digit USPS PIN. You can reset a forgotten PIN by logging onto the Self-Service Profile application using the URL https://ssp.usps.gov and following the prompts or by contacting the Human Resources Shared Service Center on 1-877-477- 3273, option 5. Enter your EIN and when prompted for your PIN, press 2. Your USPS PIN will be mailed to your address of record.

d.Your daytime phone number.

e.The name of the health benefits plan in which you are enrolling.

f.The enrollment code of the health benefits plan in which you are enrolling. For the name and enrollment code, refer to https://liteblue.usps.gov/openseason25 where you will find links to premiums and plan brochures.

g.The names, Social Security Numbers, addresses, dates of birth, e-mail addresses and telephone numbers for all eligible family members that will be covered under your health benefits enrollment, including those who don’t live with you. For more information on family member eligibility, go to https://liteblue.usps.gov/fehb where you will find the FEHB Program Guide.

h.The name and policy number of any other group insurance you or any of your eligible family members may have (including TRICARE ®, Medicare, etc.).

i.If you are changing plans or canceling coverage, the enrollment code of the health benefits plan in which you are currently enrolled — that is, the plan that you will not have after your choice takes effect. The enrollment code for your current plan is found on your biweekly earnings statement. It is the three-character code that follows the letters “HP” or “HT.” For example, the Blue Cross Self and Family Standard plan will be shown as HP105SLF or HT105FAM, and you will enter the code 105 in PostalEASE. You may also refer to health plan brochures on OPM’s website www.opm.gov/healthcare-insurance/healthcare/plan-information.

4.Complete the worksheet on the following pages, using the information you prepared above.

March 2018 — USPS-24

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How to Use PostalEASE to Manage Your FEHB Enrollment

Now You Are Ready To Enroll

•If you have access to the PostalEASE Employee Web on the Internet (https://liteblue.usps.gov), at an Employee Self-Service Kiosk (available in some facilities), or on the Postal Service Intranet (from the Blue page), using these may be simpler than using the telephone. Just follow the instructions.

•Otherwise, call the Employee Service Line to reach PostalEASE toll-free at 1-877-4PS-EASE (1-877-477-3273, option 1) or 1-866- 260-7507 for TTY.

•When prompted, select Federal Employees Health Benefits.

•Follow the script and prompts to enter your EIN, USPS PIN and information from your completed PostalEASE FEHB Worksheet.

After Completing Your Entries You Should Note the Following Information

•Record the confirmation number you receive from PostalEASE: __________________________________________________________

•Your enrollment will be processed on this date: ________________________________________________________________________

•Your enrollment will be reflected in your paycheck that is dated: _________________________________________________________

It is recommended that you keep this information and your PostalEASE FEHB Worksheet.

You may contact the Human Resources Shared Service Center (HRSSC) for assistance if:

•you are deaf or hard of hearing, or

•you cannot use the telephone, Internet, Employee Self Service kiosk or Intranet for a medical reason, or

•you receive a message in PostalEASE directing you to contact the HRSSC when attempting to make a change.

Just call the Employee Service Line at 1-877-477-3273. When prompted, select 5 for the HRSSC. Then select Benefits to speak with a representative who will assist you.

To reach the HRSSC using TTY, call 1-866-260-7507. Leave your name and email address or phone number where you can be reached along with a message indicating your call is regarding a PostalEASE related issue.

If you currently have an FEHB enrollment and you do not want to make any changes . . . do nothing.

Dual enrollment is when you or an eligible family member under your Self Plus One or Self and Family enrollment are covered under more than one FEHB enrollment. No enrollee or family member may receive benefits under more than one FEHB enrollment.

If you or a family member receives benefits under more than one plan, it is considered fraud and you are subject to disciplinary action.

WARNING: Additionally, any intentionally false statement or willful misrepresentation in your application for Federal Employees Health Benefits coverage is a violation of the law and punishable by a fine of not more than $10,000 or imprisonment of not more than 5 years, or both. (18 U.S.C. 1001)

March 2018 — USPS-24

Page 2 of 5

PostalEASE FEHB Worksheet

Changes due to a qualifying life event (QLE) cannot be made via PostalEASE

This worksheet will help you prepare to call PostalEASE, or use PostalEASE on the Internet (https://liteblue.usps.gov), on an Employee Self-Service Kiosk (now available in some facilities) or on the Postal Service Intranet (from the Blue page). You may contact the Human Resources Shared Service Center (HRSSC) by calling 1-877-477-3273, Option 5 or TTY, 1-866-260-7507 for assistance if:

•you are deaf or hard of hearing or

•you cannot use the telephone, Internet, Employee Self Service kiosk or Intranet for a medical reason or

•you receive a message in PostalEASE directing you to contact the HRSSC when attempting to make a change.

Please Note:

•You will need to provide documentation if your election is due to a QLE and that you are contacting the HRSSC within the required time frame.

For more information on QLEs, please refer to https://liteblue.usps.gov/qle4

Except for open season and adding eligible family members, most enrollments and changes of enrollment are effective on the first day of the pay period after receipt of this form at the HRSSC. The HRSSC can give you the specific date on which your enrollment or enrollment change will take effect.

Part 1 — Employee Information

Career

Non-career

 

 

 

Your Name (Last, First, Middle Initial)

 

Employee ID

 

 

 

Your Gender:

Male

Married:

 

Female

 

Yes

Daytime Telephone Number (including area code)

No

Email address:

Your Other Group Insurance (Not used for waiving enrollment as a new employee).

1)Are you covered by insurance other than Medicare?

YesNo

If YES, indicate type of other insurance in item 2.

2) Identify Type of Other Insurance Coverage

 

Medicare Part A

Medicare Part B

Medicare Part D

TRICARE

OTHER_________________________________________

Other Insurance Policy No. ________________________________

(No person may be covered under more than one FEHB enrollment.)

Part 2 — Type of Action You Are Requesting

1)

Open Season:

New Enrollment

Change Current Enrollment

Cancel Enrollment

 

 

 

 

 

2)

New Hire:

New Enrollment

Waive Enrollment

Type of QLE Actions

 

 

 

 

In most cases enrollment must be received at the HRSSC

3) QLE or Special Enrollment

 

 

within 60 days after the QLE

 

New Enrollment

 

Cancel Enrollment

Marriage: ___________________ (Date)

 

 

Divorce: ____________________ (Date)

 

 

 

 

 

 

 

 

Birth of Child: _______________ (Date)

 

Change Current Enrollment

Update Dependent List Only

Dependent Death: ___________ (Date)

 

 

 

If updating dependent list complete parts 4–7

Other: ______________________(Date)

 

Waive Enrollment

 

 

 

 

 

 

 

 

Part 3 — Enrollment Plan Name And Plan Code

1) New Plan Name:

2) New Enrollment Code:

 

 

 

 

 

Self Only

Self Plus One

Self and Family

3)Old Plan Enrollment Code (if you are changing plans or canceling your current plan)

March 2018 — USPS-24

Page 3 of 5

PostalEASE FEHB Worksheet

Employee Name: _________________________________________________________________________ EIN:_______________________

Part 4 — Dependent Information (for Self Plus One and Self and Family coverage only)

A complete mailing address (if different from the USPS employee’s) and other insurance information, if any, must be provided for each covered dependent.

1)

Please check here if all dependents reside with you. No person may be covered by more than one FEHB enrollment.

2) Complete the following information for each dependent

Name of family member (last, first, middle initial) Social Security Number

Date of Birth (mm/dd/yyyy)

Sex

M

F

Relationship Code*

 

 

 

 

 

Address (if different from enrollee)

If covered by Medicare, check all that apply

Medicare Claim Number

 

 

A

B

D

 

 

 

 

 

 

Is this family member covered by insurance other than Medicare?

 

 

Yes, indicate below.

No

 

 

 

 

 

 

 

Indicate the type(s) of other insurance:

FEHB

TRICARE

Other Name of other insurance: _____________________________________________ Policy Number: _____________

Email address (if home address is different from enrollee’s)

 

 

 

 

Preferred telephone number (if home address is different from enrollee’s)

 

 

 

 

 

 

 

 

 

 

Name of family member (last, first, middle initial)

Social Security Number

Date of

Birth (mm/dd/yyyy)

Sex

M

F

Relationship Code*

 

 

 

 

 

 

 

 

 

Address (if different from enrollee)

 

If covered by Medicare, check all that apply

 

Medicare Claim Number

 

 

 

A

B

D

 

 

 

 

 

 

 

 

 

 

Is this family member covered by insurance other than Medicare?

 

 

 

Yes, indicate below.

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Indicate the type(s) of other insurance:

FEHB

TRICARE

Other Name of other insurance: _____________________________________________ Policy Number: _____________

Email address (if home address is different from enrollee’s)

 

 

 

 

Preferred telephone number (if home address is different from enrollee’s)

 

 

 

 

 

 

 

 

 

 

Name of family member (last, first, middle initial)

Social Security Number

Date of

Birth (mm/dd/yyyy)

Sex

M

F

Relationship Code*

 

 

 

 

 

 

 

 

 

Address (if different from enrollee)

 

If covered by Medicare, check all that apply

 

Medicare Claim Number

 

 

 

A

B

D

 

 

 

 

 

 

 

 

 

 

Is this family member covered by insurance other than Medicare?

 

 

 

Yes, indicate below.

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Indicate the type(s) of other insurance:

FEHB

TRICARE

Other Name of other insurance: _____________________________________________ Policy Number: _____________

Email address (if home address is different from enrollee’s)

 

 

 

 

Preferred telephone number (if home address is different from enrollee’s)

 

 

 

 

 

 

 

 

 

 

Name of family member (last, first, middle initial)

Social Security Number

Date of

Birth (mm/dd/yyyy)

Sex

M

F

Relationship Code*

 

 

 

 

 

 

 

 

 

Address (if different from enrollee)

 

If covered by Medicare, check all that apply

 

Medicare Claim Number

 

 

 

A

B

D

 

 

 

 

 

 

 

 

 

 

Is this family member covered by insurance other than Medicare?

 

 

 

Yes, indicate below.

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Indicate the type(s) of other insurance:

FEHB

TRICARE

Other Name of other insurance: _____________________________________________ Policy Number: _____________

Email address (if home address is different from enrollee’s)

Preferred telephone number (if home address is different from enrollee’s)

*Relationship Codes: 01 – Legal Spouse, 02 – Common Law Spouse (certification required), 09 – Adopted Child (adoption decree needed) Under Age 26, 10 – Foster Child Under Age 26 (certification required), 17 – Stepchild,19 – Biological Child, 99 – Child age 26 or Older Incapable of Self-Support (medical documents required)

March 2018 — USPS-24

Page 4 of 5

PostalEASE FEHB Worksheet

Part 5 —

Employee Signature ______________________________________________________________________ Date ________________________

Email Address ____________________________________________________________Preferred telephone number __________________

Acknowledgment for Non-career Employees

I acknowledge that I have researched the health plan information for my service area and I am aware of the bi-weekly premium for the plan that I’ve chosen. I understand that if I am not eligible for a USPS contribution, I will be responsible for 100% of the premium cost.

I understand that I must pay any invoice issued by the Eagan ASC for health benefits premium costs within 30 days of the date the invoice was issued. I further understand that if I fail to pay the invoice within the specified time, my health benefits enrollment under FEHB will be terminated retroactive to the date the initial unpaid premium was due. As a result, I will be liable to the insurance carrier and/or health care provider for any medical expenses I have incurred since the date of termination.

For HRSSC Use Only

REMARKS: Specific information on type of qualifying life event, reason for correction, type of certification, supporting documentation, reason for verification, etc., should be provided here.

Processing NOTES:

Employing Office:

HRSSC COMP & BENEFITS

LATE/UNPROCESSED ACTION?

Yes

No

 

 

 

 

 

Address:

PO BOX 970400

DATE RECEIVED at HRSSC:

 

 

 

 

 

 

 

City/State/ZIP Code:

GREENSBORO NC 27497-0400

QLE DATE:

 

 

 

 

 

 

 

PROCESSED BY:

PPS @ HRSSC

EFFECTIVE DATE:

 

 

 

 

Date Scanned To Eagan:

File copy in OPF for any FEHB transaction processed by HRSSC and ASC

 

 

 

 

 

Privacy Act Statement: Your information will be used to process your enrollment in the Federal Employees Health Benefits system and to manage your claim under that plan. Collection is authorized by 39 U.S.C. 401, 409, 410, 1001, 1003, 1004,1005, and 1206 and 1206; and 29 U.S, 2601 et seq.

Providing the information is voluntary, but if not provided, we may not process your request. We may disclose your information as follows: in relevant legal proceedings; to law enforcement when the U.S. Postal Service (USPS) or requesting agency becomes aware of a violation of law; to a Congressional office at your request; to entities or individuals under contract with USPS; to entities authorized to perform audits: to labor organizations as required by law; to federal, state, local or foreign government agencies regarding personnel matters; to the Equal Employment Opportunity Commission; to the Merit Systems Protection Board or Office of Special Counsel; the Selective Service System, records pertaining to supervisors and postmasters may be disclosed to supervisory and other managerial organizations recognized by USPS; and to financial entities regarding financial transaction issues.

OPM Privacy Act and Paperwork Reduction Act Notice: The information you provide on this form is needed to document your enrollment in the Federal Employees Health Benefits Program under Chapter 89, title 5, U.S. Code. The principle use of this information will be to share it with the health insurance carrier you select so that it may (1) identify your enrollment in the plan, (2) verify your and/or your family’s eligibility for payment of a claim for health benefits services or supplies, and (3) coordinate payment of claims with other carriers with whom you might also make a claim for payment of benefits. Other routine uses include disclosures to other Federal agencies or Congressional

offices which may have a need to

know it in connection with your application for a job, license, grant, or

other benefit. May also be shared

and is subject to verification, via

paper, electronic media, or through the use of computer matching programs, with national, state, local, or

other charitable or Social Security administrative agencies to determine and issue benefits under their

programs or to obtain information

necessary for determination or continuation of benefits under this program. In addition, to the extent this information indicates a possible violation of civil or criminal law, it may be shared and verified, as noted above, with an appropriate Federal, state, or local law enforcement agency. While the law does not require you to supply all the information requested on this form, doing so will assist in the prompt processing of your enrollment. We request that you provide your Social Security Number so that it may be used as your individual identifier in the FEHB Program, and for other purposes. Executive Order 13478 (November 18, 2009) allows Federal agencies to use the Social Security Number

as individual identifiers to distinguish between

people

with the same or similar names. Failure to furnish your Social Security Number and/

or Medicare Claim Number may result in the U.S. Office

of

Personnel

Management’s (OPM) inability to ensure the prompt payment of your

and/or your family’s claims for health benefits

services

or

supplies,

proper coordination with Medicare and proper health insurance status

reporting to the IRS.

 

 

 

 

Public Burden Statement: We think this form takes an average of 30 minutes to complete, including the time for reviewing instructions, getting the needed data, and reviewing the completed form. Send comments regarding our time estimate or any other aspect of this form, including suggestions for reducing completion time, to the Office of Personnel Management, OPM Forms Officer, (3206-0160), Washington, D.C. 20415-3430. The OMS number 3206-0160 is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.

March 2018— USPS-24

Page 5 of 5
Download Usps 24 PDF Form

Form Data

Fact Name Description
Use of PostalEASE PostalEASE provides a secure platform for USPS employees to enroll, update, or cancel their enrollment in the Federal Employees Health Benefits (FEHB) Program conveniently online, via phone, or through Employee Self-Service Kiosks.
Enrollment Periods Employees can use PostalEASE to change their enrollment during the FEHB Open Season or as new employees within 60 days of their hire date. Updating dependent information may require direct contact with the health plan carrier.
Restrictions PostalEASE cannot be used for enrollment changes due to qualifying life events (QLE). Instead, employees must contact the Human Resources Shared Service Center (HRSSC) for assistance with these actions.
Dual Enrollment Warning Enrollment or coverage under more than one FEHB plan for an individual or family member is not allowed and is considered fraud, leading to potential disciplinary action.

Instructions on Utilizing Usps 24

To enroll, change, or cancel your participation in the Federal Employees Health Benefits (FEHB) Program via PostalEASE, a structured and secure process is outlined for your convenience. Below are the steps laid out to guide you through this procedure efficiently. Before you begin, ensure you have access to the necessary personal and plan information as detailed in the guidelines.

  1. Read the Privacy Act Statement to understand how your information is used and protected.
  2. Review the Guide to Benefits that corresponds with your employment type to choose the appropriate health benefits plan for you and your family.
  3. Gather the following required information:
    • Your USPS personal identification number (PIN). If you don't have your PIN, call the Employee Service Line at 1-877-477-3273 to request it.
    • Your Employee ID, which is found at the top of your earnings statement.
    • Your daytime phone number.
    • The name and enrollment code of the health benefits plan you are selecting.
    • The names, Social Security Numbers, and other pertinent details of all dependents to be covered under your enrollment.
    • The name and policy number of any other group insurance you or your dependents may have.
    • If changing plans or canceling coverage, the enrollment code of your current health plan.
  4. Fill out the PostalEASE FEHB Worksheet with the information you've gathered. This worksheet will assist you in organizing the necessary details for your call or online submission.
  5. To enroll, change, or cancel your FEHB enrollment:
    • If you have internet access, go to https://liteblue.usps.gov, use an Employee Self-Service Kiosk if available, or access the Postal Service Intranet.
    • If you prefer or need to use the telephone, call the Employee Service Line at 1-877-477-3273, option 1, or 1-866-260-7507 for TTY and follow the prompts.
  6. Once you have completed your entries, note the confirmation number provided by PostalEASE. This confirms your enrollment action has been processed.
  7. Keep a record of your enrollment information, confirmation number, and the date your enrollment will be reflected in your paycheck for future reference.

If you are not making any changes to your current FEHB enrollment, no action is required on your part. However, should you encounter any difficulties or have specific needs that prevent you from using PostalEASE, assistance is available through the Human Resources Shared Service Center (HRSSC) by calling 1-877-477-3273. Remember, enrolling or making changes due to a qualifying life event (QLE) cannot be done through PostalEASE and requires direct contact with HRSSC. Avoid dual enrollment as it is prohibited and considered fraudulent.

Obtain Answers on Usps 24

FAQs About USPS Form 24 and Managing Your FEHB Enrollment

  1. How can I enroll or make changes to my Federal Employees Health Benefits (FEHB) Program using PostalEASE?

    PostalEASE offers a convenient, confidential, and secure way for you to manage your FEHB enrollment. You have several options: access PostalEASE online at https://liteblue.usps.gov, use an Employee Self-Service Kiosk if available in your facility, or utilize the Postal Service Intranet (from the Blue page). For times when these options might be less convenient, you can also use the telephone system. You can enroll as a new employee, make changes to your current enrollment, cancel your enrollment, or update dependents’ information during FEHB Open Season or within 60 days of your hiring date.

  2. What information do I need before using PostalEASE for FEHB enrollment or changes?

    Before accessing PostalEASE, ensure you have your USPS personal identification number (PIN), your Employee ID, a daytime phone number, the health benefits plan's name and enrollment code you're choosing, and personal information for all eligible family members you wish to cover under your enrollment. Additionally, if changing plans or canceling coverage, you'll need the enrollment code of your current plan which is found on your biweekly earnings statement. Preparing this information in advance will streamline your process on PostalEASE.

  3. Can I use PostalEASE for enrollment changes due to a Qualifying Life Event (QLE)?

    No, PostalEASE cannot be used for changing your enrollment due to a QLE. For such significant events, you will need to contact the Human Resources Shared Service Center (HRSSC) for assistance. QLEs include marriage, divorce, birth of a child, or other specific circumstances that necessitate a change in your FEHB coverage. The HRSSC is equipped to handle these special enrollment changes, ensuring your needs are met according to the situation.

  4. What should I do if I'm unable to use PostalEASE due to disability, or need help with my FEHB enrollment?

    If you're deaf, hard of hearing, or cannot use the telephone, Internet, Employee Self Service kiosk, or Intranet for a medical reason, help is available. Contact the Employee Service Line at 1-877-477-3273. If using TTY, you can reach out to 1-866-260-7507. When prompted, select 5 for the HRSSC and then choose Benefits to speak with a representative who will assist you. Whether it's difficulty navigating technology or needing guidance through the enrollment process, support is ready to ensure your health benefits are managed properly.

Common mistakes

When completing the USPS-24 form, individuals often encounter various challenges. Recognizing and avoiding these common mistakes can ensure smoother enrollment or changes to the Federal Employees Health Benefits (FEHB) Program via PostalEASE. Here are ten frequently made errors:

  1. Ignoring the qualifying life event (QLE) procedures: PostalEASE cannot process enrollments or changes due to QLEs; these must be handled directly through the Human Resources Shared Service Center (HRSSC).
  2. Not reading the Privacy Act Statement and the appropriate Guide to Benefits before attempting to make changes. This foundational step is crucial for understanding the guidelines and requirements.
  3. Misplacing or not knowing the USPS personal identification number (PIN), which is an essential element for accessing PostalEASE services.
  4. Entering incomplete or incorrect employee identification numbers. This figure is vital for identity verification and must include all 8 digits, without omission, even if the first digit is a zero.
  5. Failing to update dependent information directly with the health plan carrier when not associated with a current enrollment change, leading to discrepancies in dependent coverage details.
  6. Omitting or inaccurately providing the enrollment code for both the current and new health benefits plans, if applicable. This specific code is vital for plan identification and change processing.
  7. Incorrectly compiling the list of all eligible family members for coverage, including inadequate or inaccurate personal and contact information, which can lead to benefits processing delays or errors.
  8. Overlooking the need to inform about other group insurance coverage, which is necessary for coordinating benefits and avoiding issues like dual enrollment.
  9. Not carefully reviewing the completed PostalEASE FEHB Worksheet for accuracy before submission, leading to potential processing delays or errors in enrollment.
  10. Forgetting to record the confirmation number and related information after completing entries, which is essential for future reference or in case follow-up is needed.

By paying careful attention to these details, individuals can navigate the PostalEASE FEHB enrollment process more effectively, avoiding common pitfalls that may complicate or delay the enrollment or change procedures.

Documents used along the form

When managing Federal Employees Health Benefits (FEHB) enrollment through PostalEASE, several other forms and documents typically come into play, ensuring a smooth and secure process for USPS employees. These serve various purposes, from altering personal details to addressing specific life events that could influence benefit coverage. Understanding these documents can facilitate a better handling of one's health benefits and related needs.

  • Standard Form 2809 (SF-2809): This form is used by federal employees to enroll, change, or cancel their health benefits enrollment outside of PostalEASE, especially in situations that PostalEASE does not cover. It is crucial for processing changes due to life events such as marriage, birth of a child, or change in employment status.
  • Privacy Act Statement: Before using PostalEASE, it’s advised to read the Privacy Act Statement, which outlines how personal information is handled and protected within the system. This document ensures that users are aware of their rights and the safeguards in place to protect their personal information.
  • FEHB Guide to Benefits: Various guide versions exist tailored to different USPS employment categories, providing detailed information on available health plans, benefits, and enrollment codes needed when using PostalEASE. These guides are indispensable for making informed decisions regarding one’s health benefits.
  • Health Benefits Election Form: Also known as OPM Form 2809, it is used by employees and retirees to sign up for, change, or cancel FEHB coverage during Open Season or in response to qualifying life events. This form is particularly important for new hires or those experiencing life changes that affect their benefit needs.
  • Qualifying Life Events (QLE) Documentation: Documents proving a QLE, such as marriage certificates, birth certificates, or divorce decrees, are necessary when submitting changes to FEHB enrollment due to life events. These documents validate the need for alterations in health coverage outside the Open Season.

In addition to the primary USPS 24 form, these documents ensure that USPS employees have all necessary tools at their disposal for managing their FEHB enrollment effectively and responsibly. Whether making an enrollment decision as a new employee or updating coverage in response to life changes, being informed and prepared with the right forms and documentation can greatly ease the process.

Similar forms

The USPS Form 24, designed for managing Federal Employees Health Benefits (FEHB) Enrollment via the PostalEASE system, shares features with various other forms and systems aimed at easing employee interactions with health and administrative benefits. Here are seven documents and processes bearing similarities:

  • Health Insurance Marketplace application: Like the USPS Form 24, the Marketplace application facilitates the enrollment, change, or cancellation of health coverage. Both require personal, dependent, and insurance plan information, although the Marketplace serves a broader public.

  • Employee's Withholding Certificate (Form W-4): This IRS form, used to determine federal income tax withholding, is similar in its necessity for new or changing employment situations. Both forms require identification details and changes are prompted by life events, although their purposes diverge significantly.

  • Change of Address Form (USPS Form 3575): Utilized for updating residency details with the USPS, this form, like the USPS 24, involves personal information updates. However, Form 3575 is specifically for address changes, affecting where communications and packages are sent, not health benefits.

  • Flexible Spending Account (FSA) Enrollment Form: Both this form and USPS Form 24 involve choosing benefits related to healthcare. The FSA form is used to set aside pre-tax earnings for medical expenses, closely aligning with the health benefits adjustments made through USPS Form 24.

  • Thrift Savings Plan (TSP) Election Form: Similar to USPS Form 24 in that it's used by federal employees to make decisions about employment benefits. The TSP form is for retirement savings contributions, contrasting with the health benefit focus of Form 24.

  • Life Insurance Election Form (FEGLI): This document, akin to USPS Form 24, is used by federal employees to manage aspects of their employment benefits, specifically life insurance through the Federal Employees' Group Life Insurance program. Both involve considering changes after qualifying life events.

  • Medicare Application Form: While serving different demographics, the Medicare application shares the goal of USPS Form 24—facilitating health coverage. It is designed for individuals seeking Medicare benefits, necessitating detailed personal and health plan enrollment information.

Despite each document's unique focus, ranging from tax withholdings to retirement savings, they collectively simplify essential administrative tasks for employees and individuals, ensuring access to various welfare, health, and financial benefits.

Dos and Don'ts

When filling out the USPS Form 24 for managing Federal Employees Health Benefits (FEHB) enrollment through PostalEASE, it's crucial to understand both what you should do and what you should avoid. Here's a guide to help you navigate the process smoothly.

Things You Should Do:
  • Prepare in advance: Gather all necessary personal information, including your USPS personal identification number (PIN), Employee ID, contact details, and information about any dependents and their eligibility.
  • Read the Privacy Act Statement: Ensure you understand how your information will be used and protected.
  • Consult the Guide to Benefits: This will help you choose the right health benefits plan based on detailed information about various options.
  • Verify your current enrollment details: If you're changing plans or canceling your current plan, know the enrollment code for the plan you're enrolled in.
  • Use the correct platform: Choose the most convenient and accessible method for you to update your FEHB enrollment, whether it's online, through an Employee Self-Service Kiosk, or over the phone.
  • Record the confirmation number: After completing your entries, make a note of the confirmation number for your records.
  • Keep your PostalEASE FEHB Worksheet: This may be useful for future reference or if you need to contact Human Resources for assistance.
  • Update personal information promptly: Particularly if there are any changes in your contact details or family member information.
Things You Shouldn't Do:
  • Delay your enrollment: Make sure to enroll or make necessary changes during the specified open season or within 60 days of a qualifying life event.
  • Ignore the QLE documentation: If you need to make changes due to a qualifying life event, ensure you have all required documentation ready and contact the HRSSC as PostalEASE can't process these changes.
  • Neglect to read the guides thoroughly: Skipping over the guides to benefits might lead you to miss essential information about your coverage options.
  • Forget about dual enrollment rules: Be aware that no enrollee or their family members can receive benefits under more than one FEHB enrollment; it's considered fraud.
  • Provide inaccurate information: Filling out the form with incorrect details can lead to delays or issues with your enrollment. Double-check all entries before submission.
  • Overlook other insurance coverage: If you or any of your eligible family members have other group insurance, including Medicare or TRICARE, this information must be disclosed.
  • Miss adding dependent information: If you're enrolling in a Self and Family plan, ensure you include all necessary information for each dependent.
  • Fail to contact HRSSC for QLE changes: Remember, PostalEASE cannot process changes due to qualifying life events. Direct communication with the HRSSC is required for these situations.

Misconceptions

When managing Federal Employees Health Benefits (FEHB) enrollment, USPS employees often navigate the process using PostalEASE, but misconceptions about this tool and the USPS-24 form can lead to confusion. Below are ten common misunderstandings and the facts to set the record straight.

  • Myth 1: PostalEASE is the only way to manage FEHB enrollment. Fact: While PostalEASE is a convenient option available online, at Employee Self-Service Kiosks, or via telephone, changes due to qualifying life events require contacting the Human Resources Shared Service Center (HRSSC).
  • Myth 2: You can use PostalEASE to update dependent information anytime. Fact: While PostalEASE allows for updates, if not accompanied by an enrollment change, you must also notify your health plan carrier directly.
  • Myth 3: Enrollment changes can be made anytime through PostalEASE. Fact: Changes are typically restricted to open season or within 60 days of a qualifying life event.
  • Myth 4: The USPS-24 form is required for all FEHB changes. Fact: This form helps prepare for enrollment changes but isn't always directly submitted for processing changes; specific actions may require different or additional documentation.
  • Myth 5: You need to complete and submit a new USPS-24 form annually. Fact: An annual update isn’t necessary unless you wish to change your FEHB enrollment during the open season or due to a life event.
  • Myth 6: PostalEASE automatically updates your health plan carrier. Fact: While PostalEASE communicates enrollment changes to carriers, direct communication may be required for updating dependent details without enrollment changes.
  • Myth 7: Anyone can use PostalEASE for FEHB changes. Fact: Only USPS employees and certain authorized individuals can use PostalEASE for managing FEHB enrollments.
  • Myth 8: Dependents can be added without limitation at any time. Fact: Adding dependents is generally limited to open season, within 60 days of being hired, or following a qualifying life event.
  • Myth 9: The process is the same regardless of employee type. Fact: Different employee types, such as postal police, non-bargaining management, and temporary employees, may have unique guides and benefits.
  • Myth 10: Using PostalEASE guarantees immediate processing of changes. Fact: While efficient, processing times can vary, and it’s vital to confirm changes and keep records of confirmation numbers.

Understanding these facts helps USPS employees navigate their FEHB enrollment more effectively and ensures they make the most out of their available benefits.

Key takeaways

Understanding how to manage your Federal Employees Health Benefits (FEHB) Program enrollment through PostalEASE is significant for USPS employees. Here are key takeaways to guide you through this process:

  • PostalEASE offers a confidential and secure platform for USPS employees to enroll in, change, or cancel their FEHB enrollment. This can be done via telephone, the internet, an Employee Self-Service Kiosk, or the Postal Service Intranet.
  • There are specific periods when changes can be made to FEHB enrollment, such as during the FEHB Open Season or within 60 days of being a new hire. Additionally, updating dependent information may necessitate contacting your health plan carrier directly if not tied to an enrollment change.
  • Qualifying Life Events (QLE) require a different approach as they cannot be processed through PostalEASE. Instead, employees must contact the Human Resources Shared Service Center (HRSSC) for assistance with enrollment changes related to QLEs.
  • Before using PostalEASE, it's important for employees to gather necessary information such as their USPS personal identification number (PIN), Employee ID, daytime phone number, the health benefits plan name and enrollment code, and details about eligible family members.
    •
  • For employees who choose not to make any changes to their current FEHB enrollment, no action is required. It’s essential to avoid dual enrollment, as receiving benefits under more than one FEHB enrollment is considered fraud and subject to disciplinary action.
  • If changes are made to enrollment, it is advised to record the confirmation number received from PostalEASE, along with the date the enrollment will be processed and the date it will be reflected in the paycheck.
  • Assistance is available for those who are deaf or hard of hearing, cannot use the available tools for medical reasons, or receive a message directing them to contact the HRSSC for changes.
  • The Privacy Act Statement clarifies that personal information collected is used for processing enrollment in FEHB, managing claims, and may be disclosed to other federal agencies or entities as necessary.

It's recommended to read the Guide to Benefits specific to your employee type for detailed information on enrollment options and family member eligibility. Preparing thoroughly before making changes ensures a smoother process and helps safeguard your and your family's health benefits.

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